Yesterday if you tried or successfully pre-ordered your iPhone 4, you know it was quite a trainwreck that AT&T’s system was obviously not prepared for. AT&T issued a statement saying that they’re suspending any further pre-ordering for today to play catch up with those who already ordered. Although they sold 600,000 pre-orders of the i4, when will customers actually receive them? AT&T’s official statement is after the break.
iPhone 4 pre-order sales yesterday were 10-times higher than the first day of pre-ordering for the iPhone 3G S last year. Consumers are clearly excited about iPhone 4, AT&T’s more affordable data plans and our early upgrade pricing.
Given this unprecedented demand and our current expectations for our iPhone 4 inventory levels when the device is available June 24, we’re suspending pre-ordering today in order to fulfill the orders we’ve already received.
The availability of additional inventory will determine if we can resume taking pre-orders.
In addition to unprecedented pre-order sales, yesterday there were more than 13 million visits to AT&T’s website where customers can check to see if they are eligible to upgrade to a new phone; that number is about 3-times higher than the previous record for eligibility upgrade checks in one day.
We are working hard to bring iPhone 4 to as many of our customers as soon as possible.
Now a big problem as Gizmodo puts it is:
Many users who ordered yesterday have found they are not going to receive their phones on the promised day. Others have had their orders completely cancelled and now they have to order again, with the July 14 date instead of the initial June 24 or July 2.
