The rumors were true and Fitbit have officially purchased Pebble for around $40 million (the dollar amount is based on the previous reports of the acquisition). Fitbit wanted to beef up their software so instead of creating one, they looked to utilize what Pebble already created.
This is good news for Fitbit users but not so much for Pebble users though. If you are a Pebble customer/fan, you are SOL as Pebble is done creating their own devices. Those of you who own a Pebble smartwatch will still get support - for now but expect it to diminish as time goes on. In other terrible news, your warranty for a Pebble is now gone. So unless you got additional coverage from where you purchased yours it is no more.
Below lies everything you need to know about the Pebble's transition into the Fitbit company.
- Pebble is no longer promoting, manufacturing, or selling any devices.
- Pebble devices will continue to work as normal. No immediate changes to the Pebble user experience will happen at this time.
- Pebble functionality or service quality may be reduced in the future.
- Kickstarter backers who have not received their rewards will receive a full refund by December 16, 2016 to their credit cards. No further action is needed. For more information, please visit our Support page.
- It may take up to ten business days for the refund to appear on a backer’s credit or debit card statement. In the event that the initial refund attempt is unsuccessful, steps will be taken to ensure all refunds are successfully processed. Once a refund is successfully processed, backers will receive an email from Kickstarter notifying them of the amount of the refund and the payment source refunded.
- Orders from pebble.com are no longer being accepted or fulfilled, including Pebble 2 pre-orders, which have not yet been charged or shipped.
- Warranty support is no longer available for Pebble watches. How-to information and troubleshooting can still be found on our Support page and in the Pebble Forum.
- Returns of pebble.com orders that were successfully completed before December 7, 2016 will be refunded by our Support Team.
- Pebble watches purchased at retail may be returned or exchanged based on the retailer’s return policy.
- Pebblers can still find replacement charging cables and other compatible accessories (bands, skins, etc.) from Amazon.com and third-party vendors like GadgetWraps and Clockwork Synergy.
